Privacy Policy

Wall Street Orthodontics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information through our SMS text messaging services (10DLC – 10-digit long code) and other communication channels.

1. Information We Collect

We may collect the following types of information:

• Your phone number
• Message content
• Communication metadata (e.g., timestamps, delivery status)
• Any information you voluntarily provide via SMS

2. How We Use Your Information

We use your information to:

• Send appointment reminders, confirmations, and important service updates
• Deliver promotional offers and updates (only if you opt in)
• Improve our communication and support services
• Comply with applicable laws and regulations

3. Consent & Opt-In

By providing your phone number and affirmatively opting in—through our website form, patient intake form, or by replying with a keyword like "YES"—you consent to receive recurring SMS messages from Wall Street Orthodontics. Message and data rates may apply.

4. Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any of our messages. You may also reply HELP for assistance or contact us directly.

5. Data Sharing & Security

We do not sell your personal information. We may share your data with trusted service providers to facilitate SMS delivery and system functionality. Your data is securely stored and accessible only to authorized personnel.

6. Data Retention

We retain SMS-related data only as long as necessary to fulfill the purposes outlined above, resolve disputes, and meet our legal obligations.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website, with the effective date clearly stated.

8. Contact Us

For any questions or concerns regarding this policy or your data, please contact:

Wall Street Orthodontics info@wallstreetortho.com

Terms and Conditions for SMS Text Messaging

Effective Date: July 30, 2025
Last Updated: July 30, 2025

By opting in to receive SMS text messages from Wall Street Orthodontics, you agree to the following terms:

1. Message Frequency

Message frequency may vary based on your interactions with our office. Messages may include appointment reminders, confirmations, updates, or promotional content (if opted in).

2. User Consent

By opting in, you confirm you are the authorized user of the mobile number provided and that you consent to receive messages at that number.

3. Costs

Standard message and data rates may apply, depending on your mobile carrier plan. You are responsible for any such charges.

4. Opt-Out & Support

• To opt out, reply STOP to any message.
• For assistance, reply HELP or contact us at  info@wallstreetortho.com.

5. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to use this service.

6. Disclaimer

Messages may be delayed or undelivered due to network conditions or carrier limitations. Wall Street Orthodontics and participating carriers are not liable for delayed or undelivered messages.

7. Limitation of Liability

To the extent permitted by law, we disclaim liability for damages arising from your use of this SMS service, including indirect or incidental damages.

8. Changes to These Terms

We may update these Terms at any time. Continued use of our SMS service after changes implies acceptance of the updated terms.

9. Contact

For support or inquiries, please contact: Wall Street Orthodontics info@wallstreetortho.com